If your device with Google Pay is lost or stolen, follow these steps:
Report it immediately
Contact us via live-chat to report your device. We’ll suspend your card right away.
What’s the next step?
We’ll cancel your card and issue a replacement. Your cards will be suspended or removed from Google Pay, even if your device is offline.
Keep your account secure
After reporting your device, we recommend changing your Google Pay PIN or password.
Got questions, ideas, or just want to chat? 💬 We're always here to help! Reach out in the app, and our team will be happy to assist you!