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FAQ Preorder Physical cards

Preorder your Karta physical card with early access priority. Learn how slots, shipping, refunds, and card types work.

Updated over 2 weeks ago

Full details on shipping will be available at launch.

What am I buying?

You are purchasing a Karta physical card at the final pre-order price.

Delivery is not included in the card price and will be paid separately later.


How much do physical cards cost?

Physical card pricing:

  • Plastic card: 99 USDT

  • Metal card: 299 USDT


Does the price include shipping?

No.

The card price does not include shipping. Shipping will be charged separately before dispatch.


How much will shipping cost?

Shipping costs depend on:

  • your country

  • shipping method

  • card type

Final shipping pricing will be shared before shipment.


What if you can’t ship to my country?

If we are unable to deliver the card to your country, you will be able to request a full refund.


When will I receive the card?

Exact delivery timelines will be announced later.

We are currently planning the first shipments for Q3 2026, but final dates will be confirmed closer to launch.


Can I request a refund?

Yes.

Refunds are available before card personalization and shipping begin.


What happens after I pay?

After successful payment:

  • your pre-order status becomes reserved

  • you receive a confirmation

  • we contact you later to collect and confirm your shipping details


Can I change my shipping address later?

Yes.

We will collect and confirm shipping details before dispatch.


What’s the difference between plastic and metal?

Metal cards are heavier and more premium in feel.

They may also come with upgraded packaging.

The core card functionality is the same.


How long is the card valid?

The physical card is valid for 3 years from the date of issuance.

After it expires, you can request a replacement card at the replacement price available at that time.

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