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How to Top Up via Virtual Account

You can top up your Karta balance using your personal virtual account details via a bank transfer.

How it works

  1. Open the Karta app and tap Top Up.

  2. You will see available top-up methods, including:

    • Stablecoin top-ups

    • Virtual Account top-ups

  3. In the Virtual Accounts section, select the currency you want to receive.

  4. After selecting a currency, you will see your Account Details page.

Depending on the selected currency, the bank details may vary. The page will display all the information required to make a bank transfer to your Karta account, as well as Top-Up fee, Minimum amount and Expected arrival.

If you need to send these details to the bank or payment provider, tap Share account details at the bottom of the screen.

Important

  • Always make sure you select the correct currency before sending funds.

  • Bank details may differ depending on the currency you choose.

  • Transfers are processed through standard banking rails and may take time to arrive depending on the sending bank.

Need help?

If you experience any issues with your transfer or your funds do not arrive within the expected timeframe, contact our support team through the app.

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