We take security seriously. That's why we ask you to verify your identity before you Kash Out for the first time and whenever you change your payment information. This helps us protect your account and hard-earned kash.
How we protect your account
We've partnered with Verisoul, a trusted leader in financial security and data protection, to safeguard your account by verifying your identity with a driver's license or passport. Verisoul uses advanced encryption technology to protect sensitive data.
You'll be asked to verify your identity when you Kash Out for the first time. You may also be asked to reverify your identity if:
You change the PayPal or Venmo information on your account
You attempt to withdraw large amounts
We note unusual or suspicious account activity, such as unusual login patterns
Required documents
When verifying your identity, you'll need:
Contact information—name, address, phone number, and date of birth
A mobile device
Pictures of a government-issued ID, such as a driver's license or passport
We do not save or sell personal information you provide during identity verification. Sensitive information is used strictly for verification purposes and is not stored or shared beyond what is necessary to complete the process. See our Privacy Policy for details.
What to expect
During the process, you'll complete some or all of these steps:
Enter contact information.
Share a selfie.
Submit pictures of your ID.
If you're unable to complete identity verification, contact Support. Make sure the verification process is complete and that all information is submitted accurately. If problems persist, reattempt verification using updated instructions or links provided by Support.
FAQ
What can I expect if there's suspicious activity on my account?
What can I expect if there's suspicious activity on my account?
We are committed to keeping your account safe. If we detect unusual login patterns, we may notify you and ask you to verify your identity.
Here's what you can expect:
We'll send a unique verification link to your email or during a login attempt.
Submit all required documents or information as outlined in the verification process.
Contact Support if issues persist or if you require additional assistance.
Do I have to complete ID verification when I Kash Out to KashRewards?
Do I have to complete ID verification when I Kash Out to KashRewards?
Yes, identity verification is required for all Kash Out types. Remember, this helps us keep your account safe and protect your money.