This glossary defines the words the Kautio app uses. The terms are grouped by subject and listed alphabetically within each group. Each entry gives a one-sentence definition and where the term appears in the app, and links to the chapter that explains it in full.
What do the check-in states mean?
A Kautio check-in is always in one of six states. Three are working states (Scheduled, Active, Follow-up pending) and three are end states (Complete, Cancelled, Dismissed). An end state never changes.
Scheduled
A Scheduled Kautio check-in is set up and its activity hasn't started yet. Its card shows a SCHEDULED chip. While a check-in is Scheduled, you can tap Edit check-in or Cancel check-in on it. See Changing or cancelling a check-in.
Active
A Kautio check-in becomes Active at its activity start. Its grace windows open, and its tiers are notified, while it is Active. While a check-in is Active you can tap Snooze during a grace window, and Dismiss during a window or between windows; you can no longer cancel or edit it. See When a check-in comes due.
Follow-up pending
A Kautio check-in is Follow-up pending when every tier has had its turn and its follow-up hasn't been cleared or sent yet. Its card shows a FOLLOW-UP PENDING chip. You can tap Clear follow-up to stop the follow-up text. When the follow-up is cleared or sent, the check-in becomes Complete. See Tiers and follow-up.
Complete
A Complete Kautio check-in finished without a dismiss: every tier had its turn, and any follow-up was cleared or sent. The app always says "Complete", never "Completed".
Cancelled
A Cancelled Kautio check-in ended in one of two ways: you cancelled it before its activity started, or you dismissed it before any contact was notified. A follow-up set on a check-in you dismissed still runs; only cancelling before the start stops it. See Tiers and follow-up › How follow-up works.
Dismissed
A Dismissed Kautio check-in ended because you dismissed it after at least one contact had been notified. A follow-up set on it still runs until you clear it.
The banner on an ended check-in
An ended Kautio check-in shows a banner on its details. A Cancelled or Dismissed check-in shows "Check-in cancelled." or "Check-in dismissed.", followed by "Your follow-up is still scheduled." or "No further notifications will be sent." A Complete check-in shows "Check-in complete. No further notifications will be sent."
Check-in terms
Term | Definition | Where you see it |
Activity start | The time your plan begins; the check-in becomes Active at this time. See Scheduling a check-in. | When does this activity start? on the form; Activity start on the details |
All good | A text you can send after dismissing, telling contacts already notified that you're all good; it never reaches tiers that weren't notified. See When a check-in comes due › Sending "all good" to your contacts. | Send all good |
Also call me | A per-check-in setting: Kautio also phones you each time a grace window opens, and you press 1 to snooze or 2 to dismiss. See Scheduling a check-in › Phone call option ("Also call me"). | Check-in Settings on the form |
Call me during check-ins | Your default for Also call me on new check-ins. See Scheduling a check-in › Phone call option ("Also call me"). | Settings › Preferences |
Cancel check-in | Ends a check-in before its activity starts; the credit it used isn't refunded. See Changing or cancelling a check-in. | The details of a Scheduled check-in |
Clear follow-up | Stops a follow-up text from being sent. See Tiers and follow-up › Clearing a follow-up. | The follow-up card on the check-in's details |
Clone check-in | Starts a new check-in form filled in from an existing check-in. See Changing or cancelling a check-in › Copying a check-in. | The More actions menu on a check-in's card |
Dismiss | Ends an Active check-in and cancels every tier not yet notified; available during a grace window or between windows. See When a check-in comes due › Dismissing a check-in. | The check-in's card and details while Active |
Follow-up | An optional second deadline, 24 or 48 hours after the activity start; if you don't clear it, every contact in your tiers gets a text. See Tiers and follow-up › How follow-up works. | Follow-up on the form |
Grace window | The time Kautio gives you to Snooze or Dismiss each time it checks in on you, before it notifies that tier: 1, 2, 5, 10, or 15 minutes, chosen for each check-in (default 5 minutes). One length applies to every tier. The check-in's card labels it "GRACE WINDOW" during a window. See Scheduling a check-in › Grace window and When a check-in comes due › The grace window. | Grace window in Check-in Settings on the form, and on the check-in's details; the check-in's card during a window, for example "04:59 to check in" |
Notes | Messages and photos added to a check-in; you can add them while it is Scheduled or Active, and notified contacts can add them while it is Active. See Changing or cancelling a check-in › Notes and photos. | Notes on the check-in's details |
Send first check-in after | How long after the activity start Kautio first checks in on you: 1, 5, 10, 15, or 30 minutes, or 1 hour (default 30 minutes). See Scheduling a check-in › Send first check-in after. | Check-in Settings on the form |
Share my location | A per-check-in setting that records your location while the check-in is Active, for you and notified contacts to see. See Scheduling a check-in › Location sharing. | Check-in Settings on the form |
Snooze | Closes the current grace window; Kautio checks in on you again after your Wait between tiers time, with a new grace window, and later tiers move back by the same amount. Only you are told. See When a check-in comes due › Snoozing a check-in. | The check-in's card during a grace window |
Tier | A group of up to 10 contacts notified together; tiers are notified one at a time, in order, starting with Tier 1. Every tier needs at least one contact. See Tiers and follow-up › How tiers work. | Tiers on the form and details |
Wait between tiers | The time Kautio waits after a tier is reached before the next grace window opens, and the length of a snooze. See Scheduling a check-in › Wait between tiers. | Check-in Settings on the form |
Contact terms
Term | Definition | Where you see it |
Block | Refuses an invitation and stops that person from sending you invitations again; they aren't told. See Got a text from Kautio?. | Contact invite, Pending invites |
Contact | A person who accepted your invitation, or whose invitation you accepted; contacts are mutual. See Managing your contacts. | Your contacts on the Contacts tab |
Contact groups | Contact Groups: named sets of contacts you can add to a tier in one step (Kautio Pro). See Managing your contacts › Contact Groups (Pro). | Contacts tab |
Contact invite | The screen where you accept, decline, report, or block an invitation. See Got a text from Kautio?. | Opens from the invitation link or Pending invites |
Pending invites | Invitations waiting for an answer: Received lists invitations sent to you, Sent lists the ones you sent. See Managing your contacts. | Contacts tab |
Report | Sends an invitation, a contact, or a check-in you were notified about to Kautio staff for review; it never changes who gets notified. See Reporting misuse. | Contact invite, contact menus, check-in menus |
Responding | The tab listing check-ins where you are someone's contact and your tier was notified, under Live Alerts and Past Alerts. See Got a text from Kautio?. | The Responding tab |
Revoke | Cancels an invitation you sent; the link in the text stops working. See Managing your contacts. | Pending invites › Sent |
Plan and credit terms
Term | Definition | Where you see it |
Credit | What scheduling a check-in uses without a subscription: you start with 3, each scheduled check-in uses 1, and a credit is never refunded. "Credits never expire." See Plans, credits, and prices › How do credits work? | The credit badge on the Check-ins tab |
Credits & subscription | The screen showing your credits, your subscription, and your transaction history. See Managing your subscription. | Tap the credit badge, or Settings › Account › Credits & subscription |
Kautio Full Access | A subscription for scheduling check-ins whenever you need them, one Active at a time. See Plans, credits, and prices. | Plans |
Kautio Pro | A subscription that adds overlapping check-ins, higher limits, Contact Groups, presets, and recurring check-ins. See Plans, credits, and prices › What does Kautio Pro add? | Plans |
Plans | The screen where you subscribe; when opened from a Pro feature it is titled Unlock with Pro. See Plans, credits, and prices. | The credit badge, See plans, See Kautio Pro, Pro features |
Recurring check-ins | Check-ins that repeat daily, weekly, or monthly (Kautio Pro). See Presets and repeating check-ins (Pro). | Repeat on the form; Settings › Check-ins |
Safety presets | Saved check-in setups (tiers, timings, and options, with no time or place) you can apply to a new check-in (Kautio Pro). See Presets and repeating check-ins (Pro). | Settings › Check-ins; the preset button on the Check-ins tab |
Other words for the same things
Members sometimes use other words for Kautio's terms. Kautio uses these terms instead:
If you say | Kautio's term |
"grace period" (for a check-in) | the grace window. A billing grace period is different: the time the store gives a subscription to renew (see Managing your subscription › What happens when a payment doesn't go through?). |
"escalation" | tiers, notified one at a time |
"alarm" | check-in |
"responder" | contact |