What you can change on a Kautio check-in depends on its state. While a check-in is Scheduled, you can edit it or cancel it. Once it is Active, you can't edit or cancel it, but you can dismiss it (see When a check-in comes due › Dismissing a check-in). You can copy any past or upcoming check-in to start a new one, and you can add notes and photos while a check-in is Scheduled or Active. Credits are never refunded.
Editing a check-in
Editing a Kautio check-in is possible only while it is Scheduled.
Open the check-in.
Tap Edit check-in.
Change the fields you want.
Tap Save changes.
You can change every field from the scheduling form: the title, activity start, location, details, photos, tiers, Send first check-in after, Grace window, Wait between tiers, Follow-up, Share my location, and Also call me. Repeat isn't on the edit screen.
Changing the activity start moves the follow-up deadline with it.
Changing the tiers changes who gets the follow-up text.
Once the check-in is Active, Edit check-in is no longer shown.
Why can't I change the start time in the last 5 minutes before the start?
A new activity start for a Kautio check-in must be at least 5 minutes away, so changing the start date or time fails in the last 5 minutes before the current start. Other changes, such as the title, the place, or the tiers, still save then. To move a check-in that starts within 5 minutes, cancel it and schedule a new one.
Editing one check-in from a repeating series
Editing a check-in that belongs to a Kautio Pro repeating series changes only that one check-in. Later changes to the series leave that check-in as it is. See Presets and repeating check-ins (Pro) › Changing one check-in or the whole series.
Copying a check-in
Copying a Kautio check-in with Clone check-in starts a new check-in with the same title and settings.
On the Check-ins tab, find a past or upcoming check-in.
Open its more-actions menu (⋮).
Tap Clone check-in.
New check-in opens with the title, tiers, Send first check-in after, Grace window, Wait between tiers, Follow-up, Share my location, and Also call me filled in. The activity start, location, details, and photos are blank. The banner reads: "Pre-filled from "[title]". Double-check the title, add a start time and location, then schedule."
Contacts who are no longer in your contact list are left out, with the notice "Former contacts were removed from tiers."
Every tier is copied, in order. A tier left with no contacts stays on the form, marked "No one here — add someone or remove this tier before scheduling.", and the notice "Some tiers need correction. Tiers must have at least one recipient." appears. Schedule check-in works once every tier has a contact or the empty tier is removed.
If no contacts are left at all, the Add your people dialog appears: "None of the saved contacts remain. Tiers must have at least one recipient."
A copied check-in is a new check-in. It uses a credit when you schedule it unless you subscribe, and if you have no credits and no subscription, tapping Clone check-in opens the Plans screen instead.
Clone check-in isn't offered on an Active check-in.
Notes and photos
Notes and photos on a Kautio check-in add context to Check-in details. Contacts can see them only once their tier has been notified (see Scheduling a check-in › Who can see my title, details, location, and photos?).
Adding notes to a check-in
Notes on a Kautio check-in can be added while the check-in is Scheduled or Active.
The note field reads "Add a note. (Visible to everyone on this check-in)".
A note holds up to 1,000 characters and up to 3 photos. Each photo must be under 25 MB.
While the check-in is Active, contacts in a notified tier can add their own notes.
Notes can't be edited or deleted in the app.
Adding or removing photos on a check-in
Photos on a Kautio check-in can be added while it is Scheduled or Active, up to 6 photos per check-in (photos attached to notes are counted separately). Each photo must be under 25 MB.
You can remove photos only while the check-in is Scheduled, from Check-in details or from Edit check-in, where the photo section shows "Add photos (n of 6)".
Once the check-in is Active, you can still add photos but can't remove them.
Cancelling a check-in
Cancelling a Kautio check-in is possible only while it is Scheduled.
Open the check-in.
Tap Cancel check-in.
In the Cancel check-in? dialog, tap Cancel check-in to confirm, or Keep to go back. The dialog says: "This will cancel the check-in. If it used a credit, the credit isn't refunded. This cannot be undone."
After you cancel:
The check-in shows Cancelled.
You get a "[title] — check-in cancelled" notification.
The check-in's follow-up, if it had one, is stopped. Cancelling is the only action that stops a follow-up without Clear follow-up; dismissing doesn't.
The credit it used, if any, is not refunded.
A check-in that is waiting for another check-in to finish is still Scheduled, so you can cancel it (see More than one check-in). Once a check-in is Active, Cancel check-in is no longer offered. Use Dismiss instead: it ends the check-in, which then shows Cancelled if no contact had been notified yet, and Dismissed if at least one had. Its follow-up, if it has one, still runs. See When a check-in comes due › Dismissing a check-in.
Cancelling a check-in from a repeating series
Cancelling a check-in that belongs to a Kautio Pro repeating series opens the Cancel recurring check-in dialog with three choices: Only this check-in, This and all future check-ins, and All check-ins in this series. For what each choice does, and which work without Pro, see Presets and repeating check-ins (Pro) › Changing one check-in or the whole series.
