What is Keen?

Keen is the embedded analytics API that enables you to build end-user facing analytics into your products, apps, and websites. The API allows you to to collect data streams, analyze, and visualize custom data without having to host these servers and applications yourself. At Keen we’ve created the foundation and tools to help you customize and build out how the data you collect is used, transferred, queried, charted, and presented.

How does billing work & what is Keen's model? 

Keen operates on a “Pay for what you use” model. Monthly billing based on how much new data you collect, and how much you crunch. This means that you pay directly for your usage of the various components of our platform. We’ve made our pricing super transparent so that you have control over what you actually want to use. 

How do I calculate & estimate my usage? 

For help calculating your costs for Event Streams and Compute, check out our Compute Pricing Guide

Is there a Free Plan? 

For new users, it's easy to give Keen a try by signing up for an account - we'll even throw in a $300 credit for the first 30 days. Start testing by sending events, building some compute analyses, and then embedding the results in whatever medium you choose quickly and simply.

What is the billing cycle? 

Keen's billing is based monthly billing period. Your billing period begins on the day that you signed up for Keen - so if you opened your account on January 15th, the end of your first billing period would be February 14th. For the lifetime of your account, your billing periods will continue to be from from the 15th to the 14th. 

Interested in a flat monthly rate or an annual contract?  

In some cases you may anticipate a high level of usage and the need for a bulk or volume-based discount. For our customers interested in the stability of a predictable or pre-paid monthly/annual bill, we have custom plan options. 

Read more about Keen custom plans here: What are Keen custom & enterprise plans?

Did this answer your question?