How to reach us
Email: help@kehbar.com, for general questions and problems
Help chat: in Kehbar on the web, go to Account, then Help
WhatsApp: +234 901 435 7572
Security: security@kehbar.com, for suspected fraud, someone accessing your account without permission, or suspicious messages and links
Contact page: kehbar.com/contact
We read both email and the help chat, so use whichever suits you.
We're available 9am to 5pm, Monday to Friday, Lagos time.
When to contact us
a question about a transfer you made, or money waiting for a bank account
trouble verifying your identity
trouble changing or cancelling an agreement (see Loan stages and statuses first for what each person can do)
getting a copy of your data (to delete your account, see Deleting your account)
anything the Help Center doesn't answer
What to tell us
what happened
what you expected to happen
whether it's about a loan, a pool or a group
the best way to reach you
Don't send your password or any codes.
What we can't help with
We can't settle disagreements between two people, and we don't give financial, legal or tax advice.