Return Policy

What is your return policy?

Diana Bailey avatar
Written by Diana Bailey
Updated over a week ago
  • All returns must be approved by a representative at Keller International

  • Defects found within 30 days that are the result of transport of goods or us will be repaired or replaced by Keller International

  • New Keller International merchandise may be returned in original packaging and "like new" condition for a refund within 30 days of receipt.

  • Returns are subject to a 20% restocking fee.

  • You must pay both outgoing and return shipping costs.

  • Customized products are non-refundable

  • NOTE INTERNATIONAL ORDER policy: No return or exchange will be accepted for all international orders

To return an order, please call (800) 578-8772.

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