What is AVS Failure?

When you try to order from our website and receive this message, there is a simple fix.

Diana Bailey avatar
Written by Diana Bailey
Updated over a week ago

A notification of "AVS Failure" when you are trying to purchase means the billing address does not match the address on file with the credit card.

This can be easily fixed by double-checking the address to make sure it is correct.

If you receive a zip code error, try adding the additional plus four code after the standard five-digit code.

PLEASE NOTE: If you received this message, your order did not go through. Any attempt causes there to be a pending transaction that will drop off and be returned to your bank balance - we have no control over how long it takes pending transactions to be returned to your account.

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