If you received an AVS Failure message while trying to place an order, don’t worry—it’s usually an easy fix!

AVS (Address Verification System) is a security feature used by banks to help prevent fraud. If your billing address doesn’t match the one on file with your card provider, your payment won’t go through.

✅ Double-check your billing address – Make sure it matches exactly as it appears on your bank statement.

✅ Try adding the full ZIP code – Some banks require the 9-digit ZIP code (your standard 5-digit ZIP plus the extra 4 digits).

✅ Use a different payment method – If your address is correct but the payment still isn’t going through, try another card or check with your bank.

If your payment attempt fails, you may see a pending transaction on your account. This is not a charge—it will drop off automatically. Unfortunately, banks determine how long this takes, but most remove pending transactions within a few business days.

💬 Still need help? Contact our sales team—we’re happy to assist!