Setting up an employee survey
Related ESG Metric: Employee satisfaction
Ease of implementation: Easy
Suitable for: All businesses
Suggested functional lead: HR Team
Summary
Companywide surveys allow departments to analyse employee satisfaction and make any changes necessary to improve this. To ensure engagement in the survey, send out a survey with a set deadline quarterly and ensure managers are reminder their teams to fill it out. Ensure the results are analysed and any trends are identified. Make the necessary changes to increase employee satisfaction. You may want to consider incentivising employees to fill out the survey to improve engagement. The survey can be revised and altered to shine light onto issues that were previously unknown as well.
Implementation Steps
Send out survey to all employees
Send out an employee survey to everyone in the company either via email or other communication channels.
Set a deadline
Set a deadline for the survey to be complete. We suggest a deadline two weeks after the survey was sent out, to give employees enough time to respond. Assign responsibility to managers to remind their team to fill in the survey.
Analyse results and engagement
Identify how many employees filled out the survey and determine any trends ie. Lack of engagement from certain departments or roles. Analyse the results from the survey and identify area of improvement.
Implement change
Determine initiatives to develop employee satisfaction based on improvement areas identified in the survey.
Carry out survey quarterly
Send out the employee satisfaction survey quarterly. Change or adapt the survey as preferred but ensure the broader company questions remain the same to be able to track trends annually.
Use incentives to improve engagement
If engagement remains low or drops significantly, suggest incentives to answering the survey. Raffles are a good incentive to use as it in cost effective and means an employee will win a prize such as a lunch voucher.