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Booster (Affiliate) FAQs
A pledge was made but I don't see it on my dashboard
A pledge was made but I don't see it on my dashboard
Kickbooster Team avatar
Written by Kickbooster Team
Updated over a week ago

Kickbooster uses both Google Analytics and the crowdfunding platform's built-in tracking to track and validate clicks, pledges, cancellations and adjustments made through Kickbooster referral links. 

Click here to learn more about Kickbooster's tracking activity

If a pledge is made through your Affiliate link, it can take up to 4 hours to see it on your dashboard.  

If you still can't see the pledge on your dashboard, it could be due to the following reasons.

For Kickstarter campaigns:

  • The referred backer visited the campaign page through a different referral source prior to pledging. Kickstarter uses first-click attribution, so the referral would be attributed to the original referrer.

For Indiegogo campaigns:

  • The referred backer navigated away from the campaign page after clicking your referral link, and returned to the site through another method to make the pledge.

If you have any further questions regarding a referral that was not successfully tracked, feel free to reach out to our support team at

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