In order to prevent you from paying commissions on failed, cancelled, or refunded pledges, we need to be added as a Team Member to your Indiegogo campaign team.
By adding firstname.lastname@example.org, we can sync the pledges that are tracked and verify them before issuing your Affiliate fees invoice(s).
How do I add Kickbooster to my campaign team?
Click on the 'Team' tab under the 'Campaign Editor' section within your Indiegogo dashboard
2. Scroll down to the 'Campaign Team' section, input email@example.com into the 'New Team Member Email' field, check the 'Grant this team member full editing rights on the campaign.' box, and click ' Send Invitation'.
Make sure you save you changes before leaving the page.
How much access will Kickbooster need?
We require editor rights to your campaign to be able to access the data we require to track and validate referred pledges.
Please note that we will NOT make any changes to your campaign page or settings. We simply need this level of access to be able to read certain data within your dashboard.
What information is Kickbooster syncing?
When our app syncs to your campaign page, we are pulling in the following information:
Backer email (to detect self-referred pledges)
Confirmation that the pledge is successful (this will remove any pledges that were cancelled/refunded)