You can adjust your Affiliate's incentive at any point throughout the campaign. However, keep in mind that adjusting the incentive will impact your existing Affiliates' commissions differently depending on how you are adjusting the rate and which platform you are using:
Adjusting your general commission % offering (ALL Affiliates)
For Crowdfunding Campaigns
Adjusting your program-wide commission rate will impact all referrals, both existing and future. When you increase the commission rate for all Affiliates in your program, any Affiliates who already have tracked referrals will earn a commission on the referrals calculated using the new commission rate.
For Ecommerce Campaigns
Adjusting your program-wide commission rate will only impact future referrals. When you increase the commission rate for all Affiliates in your program, any Affiliates who already have tracked referrals will have commissions calculated using the original commission rate, and any future referrals made after the commission rate is increased will be calculated using the new rate.
How to adjust your general commission % offering for ALL Affiliates
If you would like to adjust your general commission % for all Affiliates, you can do so by following the steps below:
1.) Go to your 'Rewards' settings page and adjust the rate accordingly:
2.) Click 'Save and Continue'.
Adjusting individual Affiliate's commission %
For Crowdfunding and Ecommerce Campaigns
Adjusting the commission rate for an individual Affiliate will only impact future referrals. When you increase the commission rate for an individual Affiliate in your program that already has existing referrals, the new commission rate will only apply to referrals made after the commission rate is adjusted. Referrals made prior to the commission rate change will calculate commission using the original commission rate.
Please note that you can increase the incentive for existing Affiliates, but you cannot decrease it. The reason for this is that some Affiliates put a lot of work (and sometimes their own money) into promoting, so we don’t think it's fair to decrease their incentive following their efforts. With that being said, any new Affiliates registered after the change will be set up at the new rate.
How to adjust an individual Affiliate's commission %
If you would like to only adjust a specific Affiliate's commission %, you can do so by following the steps below:
1.) Go to your 'Affiliates' page and click on the specific Affiliate's name:
2.) Once in the Affiliate's settings, you can adjust the rate accordingly:
3.) Click 'Save Changes'.