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Why are my affiliate’s commissions still pending payment after I've paid my affiliate fees?
Why are my affiliate’s commissions still pending payment after I've paid my affiliate fees?

Find out why your affiliate's commissions is pending payment after you've paid your affiliate fees.

Kickbooster Team avatar
Written by Kickbooster Team
Updated over 3 months ago

One of the many perks of using Kickbooster is that you don't need to worry about managing payouts to your affiliates, we take care of that for you once you pay your affiliate fees!

Below are the few reasons why their commission payments are in a "pending payment" status after you've paid your fees:


Awaiting Kickbooster's payout date

We payout affiliate commissions on the 1st and 15th or following business day every month and the expected payout date depends on when we receive payment for your affiliate fees.

Payout for the 1st

  • Includes commissions where payment for affiliate fees are received from the 6th - 20th of the previous month

Payout for the 15th

  • Includes commissions where payment for affiliate fees are received from the previous 21st - 5th of the current month.

The affiliate's commission status will remain in "pending payment" until the payment has been processed.

If the affiliate's payment status is still in "pending payment" after a payout date has passed, it could be two of the following reasons:

Affiliate PayPal email not provided

As per our terms, commission payments are processed through PayPal. Kickbooster creates a payout for an affiliate when there are funds owing that meet our minimum $20 USD payout requirement.

If an affiliate does not have a PayPal email address on file, Kickbooster will send an email notification advising the affiliate that we require a valid PayPal email added to their account in order to receive their commissions.

Once a PayPal email address has been added to their account, commissions will be paid on our following payout date.

Affiliate does not meet the minimum payout requirement

As per our terms, Commissions will be paid when the affiliate user’s account payable balance is $20 USD or more.

When an affiliate's payable balance doesn't meet the minimum $20 USD payout balance, the funds will remain in their Kickbooster affiliate account and will be paid out once they generate additional referrals and reach the $20 USD payout requirement.

If your affiliate’s commissions are still pending after you've paid the affiliate fees and they have provided their PayPal and also meets the minimum payout requirement, reach out to support team at team@kickbooster.me for further assistance.

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