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How to Download a Video from Kickscale

You can easily download a video from Kickscale directly within the Details view of a Customer Interaction. The exact steps depend on the browser you’re using.

Team Kickscale avatar
Written by Team Kickscale
Updated this week

Where to Find the Video

  1. Go to Conversations

  2. Open the relevant Conversation.

  3. Click on the video to open the playback view.


Downloading the Video

In Google Chrome

  1. Click the three dots (⋮) in the bottom-right corner of the video player.

  2. Select Download.

In Safari

  1. Right-click directly on the video.

  2. Select Download Video (or similar download option depending on your Safari version).

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