Updating My Card

Please take the following steps:

  1. To access the donor portal, go to https://kindest.com/donor-portal/ and enter the email address you used to donate. A secure login link will then be sent to you via email. (Note: No password is required to access the donor portal; just use the secure URL emailed to you. This link expires in 24 hours.)

  2. Click on Update Card.

  3. Enter the new card details and hit Update. See screenshot below:

Switching From Card to ACH

The way to do this is to stop your recurring donations using your payment card, and restart your donation with the new payment method. Please follow the steps below:

  1. To access the donor portal, go to https://kindest.com/donor-portal/ and enter the email address you used to donate. A secure login link will then be sent to you via email. (Note: No password is required to access the donor portal; just use the secure URL emailed to you. This link expires in 24 hours.)

  2. Click on Stop Donating. A prompt will pop-up to confirm your action. Proceed with your action.

  3. Log-out of the portal and head on to the fundraising page where you intend to donate.

  4. To set up for ACH, just choose “Bank Account” on the payment detail page and proceed to make your donation with the required information. Here’s a sample screenshot below:

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