This guide provides step-by-step instructions for integrating Kintsugi as a tax calculation service with BigCommerce.
Steps for installing Kintsugi App from BigCommerce Marketplace
Installing Kintsugi from the BigCommerce App Store
Log in to your BigCommerce account.
If you don’t have a BigCommerce account, you’ll need to sign up for one.
In the BigCommerce Store Dashboard, navigate to the sidebar and click on Apps > Marketplace, then go to Kintsugi Tax.
Click Get This App.
You’ll be prompted to either log in to your existing BigCommerce store or sign up for a new one. Choose the appropriate option.
Once logged in, click Install to add the Kintsugi app to your BigCommerce store.
Below is an example of the installation page. Ensure you are logged into the correct BigCommerce store before proceeding.
After clicking Install, you will be asked for confirmation. Click Confirm to begin the installation process.
For a step-by-step visual guide, watch this recording: Kintsugi App Installation Guide.
Once the installation is complete, you will be automatically redirected to the Kintsugi login page. This is what the login page looks like:
Sign in using your Kintsugi credentials.
Enabling Tax Calculation
Go to Tasks Section in Kintsugi and locate the Enable option on the landing page.
The Enable button will be available once:
The initial sync is complete.
All required organization details are added in Kintsugi.
Active tax registrations are present within the organization.
Click Enable to activate tax calculation.
For a step-by-step visual guide, watch this recording: How to Enable Tax Calculation in Kintsugi.
After enabling tax calculation, Navigate to Settings > Tax in your BigCommerce store.
Confirm that Kintsugi is listed as the configured tax service.
Disabling Tax Calculation
If you need to disable tax calculation in Kintsugi, Go to Tasks Section in Kintsugi and locate the Disable option.
The Disable button will only be available if tax calculation is currently enabled.
Click Disable to deactivate tax calculation.
For a step-by-step visual guide, watch this recording: How to Disable Tax Calculation in Kintsugi.
After disabling tax calculation, go to Settings > Tax in BigCommerce.
Confirm that no tax service is listed.
