If you’ve lost or forgotten your state tax login credentials, follow these steps to recover them:
1. Visit Your State’s Tax Website
Go to your state’s tax agency website.
2. Use the Password or Username Reset Option
Most state tax websites have a “Forgot Password” or “Forgot Username” option. Follow the prompts to reset your credentials.
3. Contact Your State’s Tax Agency
If online recovery isn’t available, call your state’s tax agency for assistance. The latter part of this article contains a table with state’s contact information. Before contacting your state, please be ready to supply this information, along with the following:
Business name and tax ID
Owner or authorized representative details
Any other required verification information
4. Update Your Records & Share with Kintsugi
Once you recover your credentials, store them securely. If needed, share them with Kintsugi so we can manage your tax filings.
State | Abbreviation | Phone Number | Notes |
Alabama | AL | (334) 242-1490 | Press 3 for Sales Tax. |
Alaska | AK | (907) 465-2300 |
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Arizona | AZ | (602) 255-3381 | Press 1 for English, 1 for business, then 3 for Representative. |
Arkansas | AR | (501) 682-7104 |
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California | CA | (800) 400-7115 | Press 1 for English, 1 for Sales & Use Tax, Choose your question/issue and get to a representative (To repeat options press 8). |
Colorado | CO | (303) 238-7378 | Press 3 for Sales Tax & More. |
Connecticut | CT | (800) 382-9463 | Press 3, then press 6. |
Delaware | DE | (302) 577-8780 |
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District of Columbia | DC | (202) 727-4829 | Stay on the line until you get to main menu, press 1 for English, then press 7. |
Florida | FL | (850) 488-6800 | Press 1 for English, then 4 for general information on taxes, then 5 for all other tax information. |
Georgia | GA | (877) 423-6711 | Press 1 for Business, 0 to bypass the menu, then enter your tax ID and wait to be forwarded to a Representative. |
Hawaii | HI | (808) 587-4242 | Press 0 for a Representative. |
Idaho | ID | (800) 972-7660 | Press 0 for a Representative, or just hold the line. |
Illinois | IL | (800) 732-8866 | Say agent, say or press 3, enter your Tax ID or say “I don’t have it”. |
Indiana | IN | (317) 232-2240 | Stay on the line for English. Press 9 for tax related questions then Press 2 for business tax questions. |
Iowa | IA | (800) 367-3388 | Press 4 for Other Tax Questions, then 3 for Sales and Use Tax. |
Kansas | KS | (785) 368-8222 | Press 5 for Other Tax Representative, then 2 for Sales and Use Tax Representative. |
Kentucky | KY | (502) 564-5170 | Press 1 for Sales and Use Tax. |
Louisiana | LA | (855) 307-3893 | Press 1 for English, 2 for Business Tax, then 4 for Other Business Questions. |
Maine | ME | (207) 624-9693 | Press 4. |
Maryland | MD | (800) 638-2937 | Press 4 for business tax information. |
Massachusetts | MA | (617) 887-6367 | Press 3 for Business Tax, 2 for Sales Tax, then 5 for General Inquiries, then 2 for All Other Inquiries. |
Michigan | MI | (517) 335-7508 | Press 3 for sales tax. |
Minnesota | MN | (651) 296-6181 | Press 6 for Other Sales Tax Options. |
Mississippi | MS | (601) 923-7015 | Press 3 for All Other Sales and Use Tax Questions. |
Missouri | MO | (573) 751-2836 |
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Montana | MT | (406) 444-6900 |
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Nebraska | NE | (800) 742-7474 | Press 2 for business tax, Press 5 for other options, enter Tax ID. |
Nevada | NV | (866) 962-3707 | Press 8 for All Other Inquiries. |
New Hampshire | NH | (603) 230-5000 |
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New Jersey | NJ | (609) 292-6400 | Press 5 for Sales Tax and Other Business Questions. |
New Mexico | NM | (505) 827-0700 | Press 0. |
New York | NY | (518) 485-2889 | Press 4 for all other calls. |
North Carolina | NC | (877) 252-3052 | Press 1 for English, Wait for Main Menu, press 6 for All Other Inquiries, then 2 for Sales and Use, then 2 for Further Assistance, then enter your Tax ID or press 3 to bypass this option. |
North Dakota | ND | (701) 328-1246 |
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Ohio | OH | (888) 405-4039 | Press 2 for Sales & Use Tax, then 4 for Sales Tax Questions, then either enter your Tax ID, or press 2 to bypass this option. |
Oklahoma | OK | (405) 521-3160 | Press 6 to speak to a Representative. |
Oregon | OR | (800) 356-4222 |
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Pennsylvania | PA | (717) 787-1064 | Press 3 for sales and use tax, then press 4 for all other sales tax issues, enter your ID. |
Puerto Rico | PR | (787) 622-0123 |
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Rhode Island | RI | (401) 574-8955 | Press 2 for Sales & Use Tax. |
South Carolina | SC | (803) 898-5000 | Press 2 for Business Account, then 4 for sales use tax questions, then wait for the pre-recorded message to finish before connecting with a Representative. |
South Dakota | SD | (800) 829-9188 | Press 1 for Sales Tax. |
Tennessee | TN | (800) 342-1003 | Press 2 for Sales Tax. |
Texas | TX | (800) 252-5555 | Press *(star) to bypass the Tax ID option, then 0 for an Agent. |
Utah | UT | (800) 662-4335 | Press 0, then 4 for General Tax. |
Vermont | VT | (802) 828-2505 |
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Virginia | VA | (804) 367-8037 | Press 4 for an Agent. |
Washington | WA | (360) 705-6705 | Press 3 for a Tax Specialist, and then 6 for Anything Else. |
West Virginia | WV | (800) 982-8297 | Press 3 for All Other Calls. |
Wisconsin | WI | (608) 266-2776 | Press 4 for all other questions, then 4 again. Choose the option to enter your Tax ID or press 4 to bypass this option. |
Wyoming | WY | (307) 777-5200 |
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