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Understanding One Direction vs. Bi-Directional Integrations in Kintsugi
Understanding One Direction vs. Bi-Directional Integrations in Kintsugi

This article explains the difference between One Direction and Bi-Directional integrations for syncing sales tax data between platforms

Kade Tang avatar
Written by Kade Tang
Updated over a week ago

One Direction Integration (Read-Only Access)

One Direction integrations have read-only access, meaning they can sync data from your connected platform but cannot modify or adjust sales tax information on invoices. This means that:

  • Users must manually update their tax settings within the integrated platform (e.g., Shopify, QuickBooks, etc.).

  • It is the customer’s responsibility to ensure tax collection settings are properly configured within the integration.

Important: Since we do not modify tax settings for One Direction integrations, you must:

  • Confirm that your integrated platform (e.g., Shopify) is set up to collect sales tax in the correct jurisdictions.

  • Ensure your products are properly categorized within your integration to align with our calculated tax amount.

  • Regularly review your tax collection settings to avoid discrepancies between Collected Tax and Calculated Tax.


    Bi-Directional Integrations (Read and Write Access)

    Bi-Directional Integrations have both read and write access, meaning our platform can modify tax details on invoices from the integrated system. This includes:

    • The ability to update or override sales tax amounts.

    • Ensuring that calculated tax matches the collected tax within the integration.

    • Reducing the need for manual tax adjustments by the customer.

Current One Direction Integrations

We are maintaining a running list of integrations currently classified as One Direction. This list will be updated as changes are made.

  • BigCommerce

  • Chargebee

  • Shopify

  • Stripe

  • Quickbooks

  • WooCommerce

    Current Bi-Directional Integrations

    We are maintaining a running list of integrations currently classified as Bi-Directional. This list will be updated as changes are made.

    • BigCommerce

    • Chargebee

    • Stripe

    • Quickbooks

    If you have any questions regarding your integration or need assistance with setup, please reach out to our support team.


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