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Understanding User Roles in Kintsugi
Jonalyn Bacalso avatar
Written by Jonalyn Bacalso
Updated this week

Kintsugi offers a flexible system for managing user access and permissions through different account roles: Owner, Admin, and Member. Each role has specific capabilities designed to ensure both security and efficient workflow. This guide will explain the key differences between these roles, helping you understand which one is right for each team member.

Key Concepts

Before we dive into specifics, let's clarify a few key concepts:

  • Permissions: These are specific actions that a user is allowed to perform within Kintsugi, such as creating reports, managing users, or updating settings.

  • Access Levels: Roles determine a user's overall level of access to different parts of the Kintsugi platform.

Account Roles Explained

Here's a breakdown of the three main account roles in Kintsugi:

Owner:

The Owner is the highest-level account and has ultimate control over the Kintsugi platform.

Key Permissions:

  • Full access to all features and data.

  • Ability to manage billing and subscription details.

  • Authority to add, remove, and manage all users, including Admins and Members.

  • Can change global settings and configurations.

In Simple Terms: The Owner is like the captain of the ship. They have the final say and can do everything.


Admin:

Admins have extensive control over the Kintsugi platform but do not have the ultimate authority of the Owner.

Key Permissions:

  • Most permissions to manage data, users, and settings.

  • Ability to create and manage reports.

  • Can add and remove Members.

  • Cannot manage billing or change ownership details.

In Simple Terms: Admins are like the first officers. They can handle most of the daily operations and management tasks, but they can't make the biggest decisions about the ship itself.


Member:

Members have the most limited access and are typically focused on specific tasks within Kintsugi.

Key Permissions:

  • Access to view and use the features assigned to them by the Owner or Admin.

  • May be able to create reports, depending on their specific permissions.

  • Cannot manage users or change system settings.

In Simple Terms:

Members are like the crew. They have specific jobs to do and follow the instructions of the captain and first officers.


Choosing the Right Role

Here's a quick guide to help you choose the right role for your team members:

  • Owner: This role should be reserved for the primary account holder or the person with overall responsibility for the Kintsugi account.

  • Admin: This role is suitable for managers or senior team members who need to oversee operations and manage other users.

  • Member: This role is best for team members who need to use Kintsugi for specific tasks, such as data entry, report viewing, or other day-to-day activities.


Summary Table

To make things even clearer, here's a summary table:

Feature

Owner

Admin

Member

Full Access

Yes

Mostly

Limited

Manage Billing

Yes

No

No

Manage Users

Yes

Yes

No

Create Reports

Yes

Yes

Maybe

Change Settings

Yes

Mostly

No


Final Thoughts

Understanding the different user roles in Kintsugi is crucial for maintaining security and optimizing your team's workflow. By assigning the appropriate roles to each team member, you can ensure that everyone has the access they need to do their job effectively while protecting sensitive data and settings.

If you have any further questions about user roles or permissions, don't hesitate to reach out to our support team.

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