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Ohio – Setting Up Two-Factor Authentication (2FA) on Ohio Business Gateway (OBG)

Updated yesterday

This article walks you through how to log into Ohio Business Gateway (OBG) website and update your Two-Factor Authentication (2FA) settings. Adding Kintsugi’s secure group email allows us to access your Ohio tax registration directly—no phone calls or back-and-forth codes needed.

✅ What You’ll Need

  • OBG login page

  • Your OBG login credentials (username & password)

  • Kintsugi Mail's Virtual Mail Group ID
    [Go to Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

  • Just 5–7 minutes of your time

🔐 Step-by-Step Instructions

  1. Log into the OBG

    1. Go to https://myportal.tax.ohio.gov/TAP/_/ and click “Log in or Create an OHID Account”.

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    2. Input your credentials then click “Log In”.

    3. If prompted with “Choose a method”, click on the “Send Code” option at the right side of the registered email where do you want to receive the verification code.

    4. Input the One-time PIN received to the chosen registered email and click “Submit”.

  2. Go to your account settings

    1. Once logged in, click “Account Settings”

    2. Click “2-Step Verification”

    3. To proceed, click “Manage”

  3. Update your Two-Factor Authentication (2FA) method

    1. Under Security tab, click “Add New Method”

  4. Highlight and copy the email address listed in the virtual mail group
    ​Example: file-upload-demo-cody@tax-platform.com
    ​(Check your Kintsugi app: Configuration > Kintsugi Mail > Virtual Mail Group > Group ID)

    1. Paste the Virtual Mail Group ID in the Ohio State website and click “Send Access Code” from the bottom of the page

  5. Verify the change

  • A verification code will be sent to Kintsugi Mail’s inbox

  • You’ll see this code appear in your Kintsugi Operations Inbox

  • Enter the code on OBG to verify and complete the setup

Once verified, your account is now connected, and Kintsugi can access it as needed.

Need more information? You can check this help article: https://trykintsugi.atlassian.net/wiki/x/MIAiPQ

For further concerns, we're always here to help. If you can't find the answer you're looking for, please reach out to us using the chat bubble in the bottom right corner or reach out to us at success@trykintsugi.com

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