Kintsugi records and reports your sales based on the order date—the exact day a customer places an order. We do not use the fulfillment or shipping date. This applies to all platforms, including Shopify.
Why Order Date Matters
Using the order date ensures your sales tax reporting is accurate and aligns with most state tax guidelines. It reflects when the actual taxable event occurs, simplifies your reporting, and makes audits easier.
Order Date vs. Fulfillment Date: A Key Difference
Many platforms, like Avalara, use the fulfillment date (when an order is shipped) to timestamp sales. Kintsugi uses the order date (when the order was placed).
Example:
Platform | Order Date | Fulfillment Date | When Sale is Counted |
Avalara | June 30 | July 3 | July |
Kintsugi | June 30 | July 3 | June |
What to Expect
Earlier Reporting: Your Kintsugi reports might show sales in earlier periods compared to Avalara if orders were placed but fulfilled later.
Accurate Filings: Your tax filings will remain accurate, structured around when the order occurred.
Consistency: This method ensures consistency across all your transactions and jurisdictions.
Common Questions
What if an order is fulfilled late? We count the order in the period it was placed, regardless of when it was fulfilled.
Can I change to fulfillment date reporting? No, Kintsugi is designed to use the order date.
Need Help?
If you're comparing Kintsugi reports with previous data or have any questions, our support team is ready to assist. Click the chat bubble in the bottom-right corner to reach us.