Here are some common reasons that you may receive an error message when attempting to input a discount code during check out:
Product is already on sale: Most KitBash3D discount codes do not apply in combination with other discounts or sales (for instance, typically discount codes cannot be applied in combination with a new kit release sale).
Discount has expired: Some discounts are only available for a limited time or for a limited number of customers.
Discount is not applicable to the items in your cart: Some discounts are only applicable for certain kits, kit types, or certain order sizes. For instance, during a bundle sale the discount will only apply if you have the minimum number of kits in your cart. Be sure to check the terms of the discount.
You have already used this discount: Some discount codes are limited to one use per customer. Check if you have already used the discount code on a previous order.
If you don't think any of these situations apply to you or if you have other questions about discounts codes, send us a message using the chat window below and we'll be happy to help! 💬↘