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Trouble Registering

Troubleshoot problems registering your KitLegit account

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Written by Kostya Protsenko
Updated over 4 months ago

1. Check Your Email & Password

✔ Ensure you're using the correct email address during registration.
✔ Double-check for typos in your email or password.
✔ If you’re receiving an "email already in use" error, try logging in or resetting your password.

2. Ensure Strong Password Requirements Are Met

✔ Your password must meet the app’s security requirements (e.g., minimum characters, special symbols, etc.).
✔ Avoid using commonly used passwords or simple combinations.
✔ If your password doesn’t meet the criteria, try a stronger one.

3. Enter the One-Time Verification Code

✔ Check your email for the one-time verification code sent during registration.
✔ If you don’t see the email, check your spam/junk folder.
✔ Enter the code correctly to complete the registration process.

4. Contact Support

✔ If you've tried all the steps and still can't register, reach out to our support team.
✔ Provide details such as the email you're trying to register with and any error messages you see.
✔ Our team will assist you in getting started!

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