Refunds and Cancellations for iOS App
Apple allows users to request refunds for apps, in-app purchases, and subscriptions under certain conditions. Here’s how you can do it:
Visit Apple's Report a Problem Website:
Go to reportaproblem.apple.com.
Sign in with your Apple ID.
Select "I'd like to," then choose "Request a refund."
Choose the reason for your refund request and select the app, subscription, or item.
Submit your request.
Using Your iPhone or iPad:
Open the Settings app.
Tap your name (Apple ID profile) at the top.
Select "Media & Purchases" → "View Account."
Scroll down to "Purchase History."
Find the item you want a refund for and tap "Report a Problem."
Choose "Request a Refund," select a reason, and submit.
Canceling Subscriptions
To cancel a subscription on iOS:
Open the Settings app.
Tap your name.
Select "Subscriptions."
Choose the subscription you want to cancel.
Tap "Cancel Subscription" and confirm.
Refunds and Cancellations for Android App
Requesting a Refund
Google Play offers refunds for apps, games, and in-app purchases under specific conditions. Here’s how to request a refund:
Within Two Hours of Purchase:
Open the Google Play Store.
Navigate to the app or game you want a refund for.
Click the "Refund" button.
Confirm by tapping "Request refund".
After Two Hours:
Visit Google Play Help.
Sign in with your Google account.
Select "Request a refund."
Follow the prompts to submit your request.
Canceling Subscriptions
To cancel a subscription on Android:
Open the Google Play Store.
Tap your profile icon.
Select "Payments & subscriptions."
Choose "Subscriptions."
Select the subscription you want to cancel.
Tap "Cancel subscription" and confirm.