Trust & Safety on KitSplit | KitSplit Help Center

Trust & Safety on KitSplit

8 articles in this collection
Written by Kristina Budelis, Lisbeth Kaufman, and Danny Lunden

I’m a gear renter – why aren't my rental requests showing up on my dashboard?

Written by Danny Lunden
Updated over a week ago

What is KitSplit Vetting?

Written by Lisbeth Kaufman
Updated over a week ago

What is 'voluntary parting' and what is the difference between theft and fraud?

Written by Kristina Budelis
Updated over a week ago

Why is my request or account pending approval?

Sometimes we need more info to verify accounts and requests.

Written by Lisbeth Kaufman
Updated over a week ago

Why do I have to verify my identity?

Explanation of why KitSplit verifies your identity & asks for information such as the last four digits of your SSN, address, birthday, etc.

Written by Kristina Budelis
Updated over a week ago

I'm an OWNER—how do I know my gear will be safe on KitSplit? Is it insured?

Written by Danny Lunden
Updated over a week ago

I'm a RENTER. What if something goes wrong with the gear I rent?

Written by Danny Lunden
Updated over a week ago

Why do you "vet" people, what does this mean, and how long does it take?

Written by Danny Lunden
Updated over a week ago