Send Permissions allow Kno2 admins to designate the Direct addresses or fax numbers Kno2 users are allowed to send from.
Users will not have a 'From' option to send messages from until their Kno2 admin grants them Send Permissions. This can be done as you're creating the user account, or later as you're editing the user account or the Direct address/fax number.
Edit User's Send Permissions
Navigate to Settings > Users or Network Users.
Click the Edit button (pencil icon) to the right of their email address.
Click in the Send Permission(s) field to select individual Direct addresses or fax numbers, or click Add All if the user should be able to send from any Direct address or fax number owned by your organization.
Save Changes.
Edit Address or Fax Number Send Permissions
Navigate to Settings > Kno2 Addresses (for Direct addresses) or Settings > Fax Numbers (for fax numbers).
Click the Edit button (pencil icon) to the right of the address or fax number.
Click in the Send Permissions(s) field to add desired users, or click Add All to give all your users permission to send from the address or number.
Save Changes.
