Configure Single Sign On (SSO) with Kno2 and Okta
Prerequisites
Before beginning, ensure that you have:
A registered Kno2 tenant with the Okta Identity Provider option configured for your tenant (Contact Sales)
Access with the role of Administrator
Supported Features
SP-initiated SSO
Procedures
After making the decision as a customer to consider Okta your authorized identity Provider (IdP) several steps are required to complete the setup.
Obtain the Okta sign in details
From the Sign On tab in your application settings in Okta,
expand the details in the SAML 2.0 settings.
Provide the Sign In URL, Issuer, and Certificate to the Kno2 team member assisting with your implementation
Log in as an administrator and select Identity Providers from the Settings Menu (Settings > Identity Providers)
Choose “Okta SAML” as the Identity Provider Type
As the Issuer, enter the value from <need okta details here>
Notes
The following SAML attributes are supported:
Name | Value |
userName |
|
SP-initiated SSO
End users should navigate in a browser to the URL provided by Kno2 E.g., https://app.kno2fy.com/account/login/[connectionName]
If prompted, enter your Okta credentials to access Kno2
Troubleshooting
If you encounter a generic access denied message after authenticating through Okta, consult with your Kno2 Administrator to ensure that your username matches the username and email address configured in Okta and that your account is enabled in Kno2.