The Contacts tab shows your website visitors at the individual contact level, including who they are, where they work, and how they engaged with your site.
This article walks through how to navigate, customize, filter, qualify, and take action on contacts inside Knock2.
What You See in the Contacts Tab
By default, contacts are sorted by most recent visit, so the newest activity always appears first.
For each contact, you can view:
Personal and company details
Visit activity and behavioral signals
CRM status (if connected)
Company firmographics
Persona details
Technology tags
Document referrer and UTM parameters
You can scroll horizontally to view additional columns as needed.
Adjusting the Date Range
Use the date range picker at the top of the table to control the time window you are viewing.
This allows you to:
View today’s activity
Review the past 7, 14, or 30 days
Analyze historical engagement trends
All filtering, exports, and actions apply to the selected date range.
Customizing Your Columns
You can fully control which columns are visible and how they are arranged:
Click the three-dot menu in the top-right corner of the table
Select Columns
Drag and drop to reorder columns
Hide columns you do not need
Resize columns to fit your layout
✅ Column preferences are saved per user.
Customizing Action Items
Action items allow you to take direct action on contacts.
To customize actions:
Click the three-dot menu
Select Actions
Drag and drop to reorder
Hide any actions you do not use
This lets you tailor the UI to match your sales motion.
Qualifying and Disqualifying Leads
Each contact includes a qualification column, allowing you to:
👍 Qualify strong leads
👎 Disqualify poor fits
These decisions automatically feed into your Lead Score, helping Knock2 continuously improve lead quality over time.
Filtering Contacts
You can create powerful filters directly from the Contacts tab using the Filters button.
You can filter on:
Lead Score
Job title
Location
Contact details
Company firmographics
Engagement behavior
And more
Exporting, Scoring, and Taking Action
From the Contacts tab, you can:
Push contacts to your connected tools
Export selected or filtered contacts
Re-score contacts after updating your Lead Score rules
Once connected to your CRM, Slack, or sales engagement platform, you can automatically:
Create or update CRM records
Send contacts to Slack
Enroll contacts into outbound platforms
All of this happens directly from the action items within the Contacts table.
Need Help?
If you have any questions about filtering, scoring, exporting, or taking action on contacts, our support team is always happy to help.