For any billing-related questions or requests, please contact our team directly at:
Our billing team will respond as quickly as possible and help resolve your request.
What the Billing Team Can Help With
Our team can assist with:
Questions about your monthly invoice or charges
Credit usage and top-up charges
Plan changes or upgrades
Account cancellations
Updating billing details or payment methods
Invoices and receipts for accounting
Fastest Way to Get Help
To ensure the fastest resolution, please include the following in your email when possible:
Your company name
The email associated with your Knock2 account
A brief description of the issue
Any relevant invoice numbers or dates
Our team is always happy to help and will work with you directly to resolve any billing questions.