The Knowledge section is where you teach Knock2's AI about your business. The more context you provide, the better the AI performs — from writing outreach to answering visitor questions in the Website Agent.
Where to find it
Go to Settings → Intelligence → Knowledge.
What to add
Company Profile — what you do, who you serve, and your value proposition.
Company Intelligence / FAQs — common questions and the answers you'd want given.
Winning Email Examples — examples of outreach that works, so the AI can match your voice.
Website Links — key pages the AI should reference.
Documents — supporting material that helps the AI understand your business.
Tips
Keep it current — update your knowledge as your messaging and positioning evolve.
Concrete examples (real FAQs, real winning emails) improve quality the most.
Questions?
Message us in Intercom or email support@knock2.ai.