We don't want any Knoma user to be in financial difficulty but recognise that circumstances can change.

Regardless of what's happened, the most important thing you can do is to get in touch with us as soon as possible. This way we can come up with a plan to help you get back on track. We'll always treat your circumstances with sensitivity and care, so please always feel confident in contacting us.

Once you've reached out, we'll review your circumstances and let you know the different options available to get you back on track with your account. We aim to be flexible with your repayments so that our loans remain helpful and do not cause additional financial hardship.

Contact us now to speak with a member of our friendly team if you are experiencing financial difficulty.

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