FAQs for Students

Who is Knoma for?

Written by Ruth Ng
Updated over a week ago

Who are Knoma, and what makes you different to other student loan providers?

Written by Ruth Ng
Updated over a week ago

How do I pay for a course with Knoma?

Written by Gemma
Updated over a week ago

Am I eligible to use Knoma?

Written by Mana
Updated over a week ago

What's the application process to get funded by Knoma?

Written by Mana
Updated over a week ago

What is the maximum loan amount available at Knoma?

Written by Gemma
Updated over a week ago

Why do you need to check my identity?

Written by Brett Shanley
Updated over a week ago

Are you performing a credit check?

Written by Mana
Updated over a week ago

My application is "In Review". What does this mean?

Written by Gemma
Updated over a week ago

What happens if I can't find my chosen course or provider on the Knoma Marketplace?

Written by Charlie Farmer
Updated over a week ago

Can I change my registered mobile number?

Written by Alex Miller
Updated over a week ago

What is the maximum repayment period available at Knoma?

Written by Mana
Updated over a week ago

Do I have to pay any interest?

Written by Brett Shanley
Updated over a week ago

How do I repay Knoma?

Written by Gemma
Updated over a week ago

What is the Knoma Dashboard?

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Written by Tom Meehan
Updated over a week ago

What if I've paid/have to pay a deposit to the Education Provider?

Written by Gemma
Updated over a week ago

Can I change the repayment duration on an active course?

Written by Gemma
Updated over a week ago

What do I do if the automatic payment fails?

Written by Gemma
Updated over a week ago

What happens if I can’t make a payment?

Written by Gemma
Updated over a week ago

What are these additional charges on my account?

Written by Gemma
Updated over a week ago

What if I'm experiencing financial difficulty?

Written by Gemma
Updated over a week ago

How do I cancel my course?

Written by Gemma
Updated over a week ago

I've cancelled my course, but I'm still being charged. What's going on?

Written by Gemma
Updated over a week ago

Where to go if I have a complaint?

Written by Brett Shanley
Updated over a week ago