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How to use Heartbeats for team updates
How to use Heartbeats for team updates

How our Heartbeat Check-in works + exactly what it looks like in action.

S
Written by Support
Updated over a week ago

Your daily stand-ups or weekly status meetings feel bloated and inefficient – but, you need a way to get regular status updates and keep your team on the same page.

What to do? This is where our Heartbeat Check-in comes in ❤️

The Heartbeat Check-in is a daily or weekly status update delivered via email or Slack that helps everyone on your team understand, "What's going on?"

Use our Heartbeat Check-in to automate status updates in your team. You’ll align everyone around progress easily and asynchronously, and save dozens of hours a month by streamlining (or replacing!) your daily stand-up meetings.

Let's take a closer look...

Here's what the Heartbeat Check-in looks like in action

When you and your team members receive the Heartbeat Check-in, you'll get an email that looks something like this:

When you click the green button, it takes you to a screen that looks like this where you can fill out your response – and see who has answered so far too 😀:

The next day, everyone will get an email with a summary of the responses that are attached to the bottom of that day's question. It'll look something like this:

You'll also be able to see the answers in Know Your Team:

And you can access and view all Heartbeats across time in KYT:

🎊 That's it!

With the Heartbeat Check-in turned on, your team will automatically get asynchronous status updates that are quick, easy, and unintrusive. It's the perfect way to align your team, without overburdening them with requests for status updates:


Here's how to set up the Heartbeat for team updates

To start using the Heartbeat Check-in to align your team, you'll want to follow these simple steps...

Add your team to KYT

First, make sure you've added your team to Know Your Team, and made sure your Heartbeats are turned on by visiting the Heartbeats page and click "Start using Heartbeats":

Review your settings

Then, review when the Heartbeats will be sent out by clicking "Change settings":

By default, we send the Heartbeat out once a week on Monday mornings – but you can edit that however you'd like.

👉 My personal tip: What we, in fact, do internally here at the KYT team is set the Heartbeat to be asked every day as an asynchronous daily check-in. Here's our settings page here:

But you can also choose for these to be once a weekly, or bi-weekly. You can choose from some of our recommended Heartbeat Check-in questions:

Ready to use the Heartbeat Check-in with your own team?

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