Step 1: Remove the backplate
Remove the backplate from your terminal by pressing down firmly on the arrow and sliding the cover downward.
Step 2: Remove the battery
Lift the tab the small tab on the left hand side of the battery and remove the battery
Step 3: Remove the SIM card
Insert a small device (such as the tip of a ball point pen) into the gap above the SIM card. This will lift the SIM card slightly allowing you to slide it out with your thumb or forefinger.