Should you choose, KodyPay can deactivate your account instantly. To deactivate your account, please get in touch with a member of the KodyPay team via live chat or through email (support@kodypay.com).

Due to our obligations under know-your-customer, anti-money laundering, and counter-terrorism legislation, we can only fully delete a KodyPay user five years after a request for deletion has been made. In the interests of protecting your privacy, any data which has been scheduled for deletion will be removed from the scope of KodyPay's data processing algorithms.