The difficulty that you are having when attempting to log in could be the result of multiple issues. The most common issues are misspelling or mistyping details. To check this isn't the case, make sure that you enter your login details very carefully.

Other things to look for include errors shown by the app. If any errors with numbers appear and you're connected to the internet, please get in touch with our support team straight away. You may have also recently changed your KodyPay email or password. We send you emails to tell you when this is the case, but be sure to check your junk folder if you can't see this.

If you still run into problems, please contact KodyPay support by using the live chat (response time within minutes) or email (support@kodypay.com). A member of our team will be happy to support you with your difficulties.