Skip to main content
All CollectionsTroubleshooting
Why hasn't my payment appeared on my bank statement?
Why hasn't my payment appeared on my bank statement?

View your transactions with KodyPay, on your bank statement

E
Written by Elizabeth Kozlowska
Updated over a week ago

Don't panic! It can take up to 5 days for your payment to show up on your bank statement.

In most cases, the payment will appear under "pending" within 24 hours on your online statement.

If after 5 days you still cannot see the payment, please contact KodyPay at support@kodypay.com or via our live chat.

Did this answer your question?