Note: Many districts are using SSO to access Kognity. If this is your case, the username and password are N/A as you'll be signing in with your school's SSO Platform/Provider.
Check your junk/spam folder. You've likely received your login details in an email but it has gone directly to junk/spam or was deleted by mistake. If all others have access to their digital textbooks apart from you, this is probably the case.
Check which email address has been shared with us for setting up your account. If the school has given us a different email address than the one you want to use for Kognity, please feel free to contact support@kognity.com.
Go to the login page at https://app.kognity.com, enter the email with which you were registered at your school, and click "Forgot password?" to request a new password.
Enter your email, and shortly you will receive an email to reset your password.
If you still can't access the platform, contact us at support@kognity.com. Send us your first name, last name, email address, school name, graduation year, and the subjects you take (or teach if you are a teacher).
We hope this article is useful in your experience within the platform.
Your friends at Kognity.
Need Further Assistance?
If you have any questions or require more help, please don't hesitate to reach out. You can click the chat bubble at the bottom right corner of your screen on the platform, or send us an email at support@kognity.com. We're here to help!