How to manage your school account

If you have been assigned as your school administrator, you will be able to manage classes and edit students'/teachers' accounts, and you can remove students'/teachers' accounts.

In order to manage the school, you will need to click on the 'Admin area' icon, located in the top-right corner.

Manage classes

From the "Classes" tab, you can add and remove teachers/ students to or from pre-existing classes, edit the class name, and edit the end date.

Students

The Students page offers insights into student engagement and class participation. You'll be able to see:

The school they belong to
Number of enrolled classes
Sections completed
Total usage time and last active date

Use the search bar to find a specific student, or filter by school or year group. You can also select one or more students using the checkboxes to Reset password, Send invitation, Delete, or Clear all.

Please note that deleting's students account cannot be undone.The students will no longer have access to any subjects and will not have access to their Kognity account.

To export the full list, use the Export as CSV button, or add a new student using the Add student button in the top right.

This makes it easy to spot students who may need guidance or additional follow-up.

Students page in the Admin Dashboard, with the Students tab highlighted in the left-hand navigation, showing student engagement data and bulk action options (Reset password, Send invitation, Delete, Clear all)

Clicking on a student's name opens their individual details page. Here you can view:

User ID
Email address
Date created
Last active date
User role
School
Year group

From this page, you can also manage the student's class enrolments. The Classes section lists all classes the student is currently enrolled in, including the class name, subject, and end date. Use the search bar or subject filter to find a specific class, or click Add to classes to enrol the student in additional classes. To remove a student from a class, click the × icon next to the relevant class.

To update the student's details, use the Edit details button in the top right. Additional options such as resetting their password, sending an invitation email or deleting their account are available under the Actions menu.

Student details page showing the student's User ID, email, date created, last active date, user role, school, and year group, along with a list of enrolled classes with options to add or remove classes.

Teachers

The Teachers page provides detailed usage data for all teachers. Here you can:

Filter or search by school
Review total usage time
Check the number of assigned classes
View last active date

You can also select one or more teachers using the checkboxes to Reset password, Send invitation, Delete, or Clear all. To export the full list, use the Export as CSV button, or add a new teacher using the Add teacher button in the top right.

This helps identify high-engagement teachers (to celebrate and model best practices) and those who may benefit from onboarding or additional support.

Teachers page in the Admin Dashboard, with the Teachers tab highlighted in the left-hand navigation, showing teacher usage data and bulk action options (Reset password, Send invitation, Delete, Clear all)

Click on a teacher's name to edit basic information, email address, send a password reset, and add or remove them from classes.

Click a teacher’s name to edit info, reset password, and manage class enrollment.

Need Further Assistance?

If you have any questions or need additional help, please don’t hesitate to reach out. You can contact us by sending an email to support@kognity.com, and our team will be happy to assist you!

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