To purchase additional accounts, either:

Add more students to the platform. You will receive two automated notifications to check the accounts are indeed needed, and if so they will be invoiced automatically within 10 days. The amount will be prorated and aligned with your current subscription.

Or

Contact your school’s account manager, who will add the accounts on immediately.

Please note that any teacher tagged as an admin can add students. This will incur additional charges if the school has not purchased enough accounts.

To view the current number of accounts purchased and available to assign to students, please ask the school’s Kognity administrator to log into their Kognity account, and view ‘manage school’.

From here, please access the school’s ‘billing’ page.

This shows how many accounts the school has currently purchased, how many are being used, and how many can be assigned to additional students.