To view your school’s pending invoices, please ask the school’s Kognity administrator to log into their Kognity account and go to the "Admin area".
From here, please access the ‘Invoices’ tab.
From this page, you can see all of your invoices and their payment status.
Any pending invoices can be settled by credit card by clicking on the link ‘Pay now’ in the 'Actions' column.
To download a copy of an invoice, please click 'View'. This will open the invoice as a PDF in a new tab in your browser, from where it can be downloaded, or the URL link can be shared with your school's purchasing or finance department.
Alternative payment methods can be found at the bottom of the invoice, such as bank transfer details. If paying by bank transfer, please remember it takes a few days to register, and the invoice will not appear as paid on the system until the funds have cleared.
Need Further Assistance?
If you have any questions or need additional help, please don’t hesitate to reach out. You can contact us by sending an email to support@kognity.com, and our team will be happy to assist you!