Changing your students’ subscription type from IGCSE to IBDP

Congratulations! Your students have completed the IGCSE program and are now ready to begin their IBDP journey.

How can you reflect this on your Kognity account?

When your students progress from the IGCSE to IBDP program, their account must also change to display the right programme, as students cannot have both subscription types. Changing their subscription requires following a few steps:

First, enter the 'Manage school' section and click on the three dots in the “year group” tab to rename the current year group to IBDP from IGCSE.

In 'Manage school', click the three dots next to the year group name and select 'Rename' to change it from IGCSE to IBDP.

Once you’ve renewed your IBDP subscription, assign that type to the year group in the year group tab.

Once your IBDP subscription is renewed, assign the IBDP type to the relevant year group under the Year group tab.

On the “manage students” tab, delete any students who are either no longer at your school or who will not be doing the IBDP program. This allows you to maintain your student numbers for your license.

Delete any students who are no longer at your school or not taking the IBDP. This helps keep your student numbers accurate for licensing.

On the “manage classes” tab, make sure that the IGCSE classes where your new IBDP students graduated are no longer active. You can do this by changing the end date.

In Manage classes, update the end date to deactivate IGCSE classes your new IBDP students have graduated from.

Add the new IBDP classes, either individually, bulk upload, or from Managebac, and assign your new students to their classes.

Click the black button labeled as "add class" to create individual or bulk classes.

Finally, check your billing tab to ensure that the expected student numbers match your license assignment. Now your students are ready to start their IBDP journeys!

It is important to follow these steps so your students won’t have any issues accessing their new classes. If you have any questions while changing your students’ programs from IGCSE to IBDP, you can contact your account manager or email support@kognity.com.