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Technical support

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Written by Aino Hjerp
Updated over a month ago

Do you need help using our service, or have you encountered a technical issue? We’re here to assist you in several ways:

🟣 Chat Support – the fastest way to get help

You can get answers to most questions quickly through our chat service. The chat can be found in the bottom right corner of the page and is available on weekdays from 9:00 to 16:00.

🟣 Book a 15-minute guidance session

If your issue needs a more detailed walkthrough, you can book a 15-minute session with us.

We use Calendly for bookings, you can find the booking link here: 15-minute guidance session

🟣 Call us via a Koll call

You can also contact us directly through the Koll app. In the call, you’ll speak with one of our experts and receive personal assistance.

Koll: tanja

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