Why use our new Engage module?
1.No need to be switching between numerous Facebook and Instagram accounts.
You are in full control of all your accounts from a single inbox.
Using filters to easily find what you need is a matter of course.
Filter your messages and comments based on type, date, assignee, status and more.
2. Assign conversations to your colleagues.
Sometimes, you don’t know the correct answer, or you need to get a second opinion?
Just assign the conversation to your colleague to get the information you need.
3. Add ‘private note’ to your communication.
Do you want to answer one message, but you are not 100% sure what to reply and need someone to revise it? Just make your response a note visible only to your colleagues.
4. Create ‘saved replies’.
If you're using a set of saved replies, you can easily create it directly when responding to the comments. They will always be at your disposal.
5. Create an ‘ID card’ of your fans and followers.
Add personal notes to whoever communicates with you and monitor their interactions. This way, you can easily identify your lovers and doubters too.
To better understand the whole setup and workflow, please watch this VIDEO tutorial.
If you still have any questions, reach out to us! :)