Did your LinkedIn posts fail to publish, or are you struggling to connect your LinkedIn profiles to Kontentino? Here are 3 simple steps that will help you solve it:
1. Check your role on the LinkedIn company profile
Log in to your LinkedIn personal account
Click on your profile picture (Me), navigate to the Manage section, and find the company:
- If the company is not listed there, you need to ask the Super admin of the company page for admin access.
- If the company is listed there, select it and navigate to the Settings section.
Check your role: In Settings, go to Manage admins and check your role (e.g., Super admin, Content admin, Analyst) - it will be listed next to your name.
❗ Make sure you have either Super admin or Content admin role to be able to connect your profiles to Kontentino.
2. Remove Kontentino integration on LinkedIn
Go to your personal LinkedIn account → click on your profile picture (Me) → Settings & Privacy → Data privacy → Permitted Services → find Kontentino and click on Remove:
3. Reconnect LinkedIn in Kontentino
After removing the Kontentino integration from LinkedIn, refresh your connection directly in Kontentino:
Go to Kontentino → My Profile → Authorization
Click Reconnect next to LinkedIn
Log in to your personal LinkedIn account and hit Allow to grant Kontentino all permissions
Select the LinkedIn pages you’d like to manage in Kontentino
Click Add profile
Now you're all set! If you still need help with reconnecting your LinkedIn profiles, don't hesitate to contact our support team via the live chat. 💬