A fee of €2 plus VAT is charged for each ATM withdrawal.
Some ATM operators (particularly savings banks in Germany, such as Sparkasse) may charge an additional fee. These fees are set by the ATM operator, and we have no control over them. For this reason, we’re unfortunately unable to offer any refunds.
If additional fees apply, you will see a notification on the ATM screen before you complete the transaction. In that case, we recommend cancelling the transaction and using a different ATM instead.
Another ATM without additional fees (e.g. Deutsche Bank, Commerzbank, Postbank, Euronet, etc.) is usually just around the corner.
Please note: In some countries – especially in Southeast Asia and North America – ATM operators commonly charge fees on all withdrawals.