This help centre article has been written for the Koru Kids nanny service

Please note our emergency care service is only available to those families with nannies contracted for 30+ hours per week and using the Early Years Service. This is not available to families using the after school nanny service.

We hope that sick days are a rarity as our nannies know how important the reliability of your childcare is.

However, illness happens to the best of us. If your nanny can’t work, please get in touch with us and we will endeavour to get you covered with a nanny to work in your home whilst your nanny is unwell.

We can make this possible as Koru Kids have hundreds of nannies across London. We will do our very best to find you a nanny willing to work at short notice.

If you get enough notice, you can review their profiles and interview them over Zoom before inviting them to work with you.

If it’s very last minute, you can opt to trust our judgement to send you someone great.

You can feel comfortable with leaving your child with our nannies, as they are all:

  • Trained by Koru Kids, including paediatric first aid

  • Reference checked

  • Experienced with caring for 0-2 year olds

  • DBS checked within the last 12 months (enhanced DBS check)

The cost of employing one of these nannies is £10-£20 per hour, dependent on experience.

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